Some Amazon customers have received an email saying that their email has been exposed due to a technical error. The email was titled “Important Information about your Amazon.com Account” and states the customer’s email has been exposed due to a technical error, but the error is now fixed. The email adds that there is no reason for users to change their password because the issue is solved.
At this time, Amazon has not released any detail about what this technical error was exactly. When questioned, they haven’t responded. Some customers are rightly concerned about this. When a data breach occurs, users need to know the extent of the breach, the context, and what information was taken. It’s important to understand the nature of the breach in order to properly protect your data.
It’s not yet clear whether Amazon plans to release further details about the incident. Attempts by users and journalists to get to the bottom of the issue have been unsuccessful. Amazon is using vague responses to questions and offering no further details.
The email reads:
We’re contacting you to let you know that our website inadvertently disclosed your email address due to a technical error. The issue has been fixed. This is not a result of anything you have done, and there is no need for you to change your password or take any other action.
Hopefully, Amazon will lift the veil on the incident and inform users how their email addresses were exposed so that they can take any necessary action. It’s likely that Amazon is trying to avoid any negative attention around the event with Black Friday coming up this week.